Privacy Policy for Lavender Hills Wellness
Effective Date: November 19, 2024
Welcome to Lavender Hills Wellness! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, [Insert Website URL], or engage with our services.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
- Personal Information: Your name, email address, phone number, and any other details you provide via contact forms, appointment booking systems, or subscription sign-ups.
- Payment Information: If you purchase services or products, we may collect billing details, but credit card information is processed securely by a third-party payment processor and not stored on our servers.
- Non-Personal Information: IP address, browser type, device type, pages viewed, and the time and date of your visit, collected through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support.
- Schedule appointments and manage bookings.
- Process payments securely.
- Send newsletters, promotional materials, or updates about our services (only if you opt-in).
- Improve our website, services, and user experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information in the following situations:
- Service Providers: With trusted third-party providers who assist with payment processing, email marketing, or website analytics.
- Legal Obligations: If required to comply with legal processes, court orders, or applicable laws.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can modify your browser settings to refuse cookies or alert you when cookies are being used.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: Request access to your data or corrections to inaccuracies.
- Data Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email.
To exercise your rights, please contact us at susan@lavenderhillswellness.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Lavender Hills Wellness
Stayner, Ontario
susan@lavenderhillswellness.com
Thank you for trusting Lavender Hills Wellness. We value your privacy and are committed to maintaining the confidentiality of your information.